Expedite Energy Transformation by Adopting Proven Practices
5 Precepts That Promote Effective Power System Planning and Operations In November 2018, the European Commission adopted a strategic long-term vision for a prosperous, modern,…
Category: Strategy
Customer Data Analytics Part 1: Inventing on Behalf of your Customers
Customer Analytics will help utilities provide better service and identify new opportunities, but not without adopting a new perspective on customers. From the 13th century…
Protecting the grid in a time of increasing complexity
Grid reliability cannot be maintained in a silo. The North American bulk power system is a highly complex machine. It is also one of the…
Ask utilities about their data challenges, and they will come
How to create data solutions for utilities that they actually need Most people who were around circa 1990 know the quote from the Field of…
The Value of Utility Data: Sunshine or Oil?
Utilities need to take a few things into account before they can extract value out of their data. We’ve all heard it; data is the…
How the utility can do more than just light up the town
The best way to your customers may be through the front doors of City Hall. In the late 1990s, I was working with a cable…
Do you really want your utility to be data-centric?
It is absurd to think that there is a single modernized utility that doesn’t derive some significant value from analyzing data. Without data and its…
Xcel Energy and Google collaboration indicates a shift in how utilities are serving customers
Brett Carter, executive vice president and Chief Customer & Innovation Officer at Xcel Energy discusses the company’s partnership with Google. The internet has changed many…
A good utility data scientist? More than some experience required
A background in data science versus a background in utilities? How can utilities hire the right people for their analytics initiatives? Nearly every utility has…
Visualizing utility data analytics: making the point
The brightest person in the room might also be the worst one at telling a story. In the early years of in-home energy display technology,…