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Member Spotlight: Kaleb Thompson
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Member Spotlight: Kaleb Thompson
Kaleb is an active UAI member and provides outstanding influence and contributions to the UAI community through any of our multiple channels, including, but not limited to engagement on UAI Connect, volunteering with UAI, involvement and/or leadership in monthly Community Conversations, and/or speaking at UAI events, plus so much. As thanks, we are featuring him in the UAI Member Spotlight. Kaleb Thompson is an analytics professional based in Tulsa, OK. He has worked in a variety of roles such as Data Analyst, Data Engineer and Data Scientist over the last 5 and a half years at ONE Gas Inc. He holds a Master of Science in Business Analytics and Data Science from Oklahoma State University. He now serves as the Supervisor of Enterprise Analytics, supporting the centralized Data Science and Business Intelligence teams.
Kevin: How did you get into the utility analytics industry?
Member: Entirely by chance! When I graduated from college, I really had no idea what I wanted to do. My first professional job was at an energy retailer where I was responsible for enrolling accounts with the various Canadian electric and natural gas utility companies. It was my first real taste of analytics and I soon realized I wanted to grow into a more technical role. I saw a job posting for what would now be called a data analyst at ONE Gas and the rest is history. I’ve spent the last five and a half years helping support and grow the analytics team here.
Kevin: What project have you enjoyed working on most in your career?
Member: About two years ago, we worked on a project to increase visibility into our emergency response incidents. We ultimately created a descriptive solution where our business partners can see how quickly we are responding to emergency incidents, where they are located and any contextual details regarding the incident. We recently added a predictive forecast component that provides insight into how many orders we can expect to get on a given day during a given shift for a geographic area. The project combined data from our work scheduling system, customer information system as well as newly mastered employee hierarchy data from our data governance program. It was a big win for our organization and was a good use case for combining descriptive, diagnostic and predictive analytics together.
Kevin: What has been your biggest professional challenge and how did you work through it?
Member: So far, I would say that my biggest challenge was pioneering the data science program. We have an extremely robust Business Intelligence program that has delivered a lot of value to our business. It can be challenging to delineate “advanced analytics” or “data science” from Business Intelligence and get our business partners thinking in terms of predictive analytics. I think over the last year, we have made significant strides in this area.
Kevin: If you could go back in time and give yourself one piece of advice before entering the utility analytics industry, what would it be?
Member: Understand the implications of change and how to effectively manage it. The highest value initiatives in the data science space require changes in people, process and technology beyond the creation of an algorithm. It’s important to understand how quickly you can implement data science solutions into production.
Kevin: What would you like to talk to fellow colleagues and members about in UAI Connect? Or, what issues or topics would you like to see more discussions on in UAI Connect?
Member: I really enjoy applying new tools and technologies to problems that we are all facing as an industry. I would love to connect with colleagues and members that are using data to solve complicated problems within the natural gas industry.
Kevin: Thank you so much for sharing with us and for being a highly engaged member of UAI!
Do you have any final thoughts, ideas, or comments you would like to share with your fellow UAI members?
Member: I would just like to say thanks to the UAI team for putting together such a great community of analytics professionals. I have certainly received a lot of value from the monthly community meetings, the in-person events (before COVID) and the professional connections that I’ve made up until now. I’m excited to be a part of the community in 2021 and beyond!
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Kevin Praet
Membership Coordinator
Utility Analytics Institute (UAI)
Boulder CO
315-440-3033
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