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Customer Engagement Score – Who Has Experience Developing?

Ask Your Network

Customer Engagement Score – Who Has Experience Developing?

Posted by Kevin Praet (Adm) on September 13, 2023 at 1:17 am

Hello UAI Members,

I’m working with an electric cooperative out of Texas who are in the early stages of creating a customer engagement score. Being in the early stages, they were hoping to connect with other utility teams (preferably other coops) to ask a few questions and get advice on devlopment. Might any members have experience creating customer engagement scores? If so might you be willing to connect directly with our team lead?

Any insight here is appreciated!

Thanks for your help,

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Kevin Praet
Membership Coordinator
Utility Analytics Institute (UAI)
Boulder CO
315-440-3033
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Kevin Praet (Adm) replied 1 year, 2 months ago 1 Member · 0 Replies
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