• Customer Analytics Community

  Customer Analytics Kickoff Call – Follow Up + What’s Next

  Posted by Kevin Praet (Adm) on September 10, 2020 at 1:08 am

  Hello Customer Analytics Community Members,

   

  Thank you to everyone who attended our Customer Analytics kickoff call this past Tuesday! We’re already seeing a huge amount of diversity in the group and look forward to exploring several different topics with you in the coming months. During this first “Getting to Know You” meeting, we worked through a quick exercise to learn more about our members and their customer analytics interests. If you were unable to attend it’s not too late to get involved! Please see/respond to the questions below and be sure to catch up with a recording of our first meeting HERE.  

   

  Exercise:

   

  • Name
  • Company
  • Title/Role
  • Share one interesting thing that recently happened in your life
  • Please describe one recent success that you have experienced within your role, team, or organization regarding customer analytics
  • Please describe one of your biggest challenges that you will face over the next year within your role, team, or organization as it relates to customer analytics
  • What is one topic that you would like to hear discussed during a future Customer Analytics Community Conversation?

   

  My colleague @Leslie reached out after the meeting HERE regarding your input on our Customer Analytics Survey. Whether you attended the meeting or not, your feedback on this survey is essential for the growth of the community. You can complete the survey using the link below:

   

  https://www.surveymonkey.com/r/TZWZFJK

   

  Next month we will be meeting Tuesday, October 13^th at 11:00 AM CT. We will have more information on this session soon however you can always stay up to date on this agenda (as well as our other communities) on our events page HERE. If you have any questions, please reach out and let us know.

   

   

  TWO OTHER ANNOUNCEMENTS!

   

  UA Week:

  UA Week will be held virtually this year (November 18^th – 20^th) and is FREE for UAI members! Please use code MEMBER20 (all caps) when registering HERE. For any questions or issues registering, please reach out to me at kpraet@utilityanalytics.com or send me a message here on Connect.

   

  The Voices of Experience|Artificial Intelligence guide is finally live on SmartGrid.gov! UAI worked with NREL on this important guide:

  Voices of Experience is an initiative sponsored by the U.S. Department of Energy Office of Electricity’s Advanced Grid Research group designed to bring utilities together to share their knowledge, insights and lessons learned through implementing the emerging technology that is reshaping the electric power industry.

   

  The information in this guide came directly from UAI Utility members and other utility staff who are working through the challenges of building internal skill sets, investing in a new set of technologies to access and manage more data than ever before, and demonstrating its value to their organizations. Utilities engaged in developing AI capabilities have learned lessons and gained insights along the way that can be applied to other utilities preparing for the data-driven future. The goal of this guide is to provide information that might not be accessible elsewhere-the kind you might get from talking to a colleague at a neighboring utility.

  Download the guide here!

  ___________________________________________________________________________________________________________________

  If you have any questions/concerns please reach out to us anytime.

  Thanks and we look forward to connecting next month! 

  ——————————
  Kevin Praet
  Membership Coordinator
  Utility Analytics Institute (UAI)
  Boulder CO
  315-440-3033
  ——————————

  Kevin Praet (Adm) replied 4 years, 2 months ago 1 Member · 0 Replies
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