• Customer Analytics Community

  Recording for October 2021 Community Conversation + Next Month’s Details + Announcements

  Posted by Kevin Praet (Adm) on October 15, 2021 at 1:05 am

  Hello Customer Analytics Community Members,

  Thanks for attending the October 13, 2021 Customer Analytics Community Conversation which took place both in person and virtually at UA Week 2021. For those unable to attend, we missed you and look forward to seeing you next month. During this Community Conversation, we were joined by Community Leader Poonam Yadav, Sr. Manager of Insights and Research at Consumers Energy, who led a discussion around, A 360 Degree View of the Customer. 

  Please find the recording and presentation deck for this Community Conversation in the library. If you haven’t taken our post-meeting evaluation, please take a minute and complete it at the following link: https://www.surveymonkey.com/r/2021UAIComm.

  We look forward to seeing you online next month for the next Customer Analytics Community Conversation, which takes place November 9, 2021 at 11:00 AM CT. Please join us for a presentation with Q&A and open discussion on “Leveraging Data Analytics to Better Serve Customers” with Matt Halloran, Product & Services Manager at Avista Utilities. We’ll have more informatiopn on this session soon.To stay up-to-date on this session and each of our future community conversations be sure to visit our Events Calendar.

  Keep reading for a few quick announcements!
  

  1. Utility Analytics 101 Training is Here! 
     1. Website URL: https://training.utilityanalytics.com/
     2. UAI has partnered with The University of Oklahoma, Data Science and Analytics Institute to develop and deliver training and certification in analytics topics in the utilities sector. We could not be more excited to bring this new offering to the industry!
     3. Register for public classroom, virtual classroom and private group training options.
     4. The training will provide a Certificate of Participation and Completion and Continuing Education Units (CEUs) through the University of Oklahoma.
  2. UA Week – Join us virtually this December!
     • Online: December 7-9, 2021
     • Hosted by Oncor
     • Register today at UtilityAnalyticsWeek.com

  Again please find the recording and presentation deck for this Community Conversation in the library.

  ——————————
  Kevin Praet
  Membership Coordinator
  Utility Analytics Institute (UAI)
  Boulder CO
  315-440-3033
  ——————————

  Kevin Praet (Adm) replied 3 years, 1 month ago 1 Member · 0 Replies
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