• Customer Analytics Community

  Recording for January 2022 Community Conversation + Next Month’s Details + Announcements

  Posted by Kevin Praet (Adm) on January 11, 2022 at 1:25 am

  Hello Customer Analytics Community Members,

  Thanks for attending the January 11, 2022 Customer Analytics Community Conversation! For those unable to attend, we missed you and look forward to seeing you next month. During this Community Conversation, we were joined by Marco LaForest, Chief Customer Strategy Analytics at Hydro-Québec, who led a discussion around, From an Idea to a Success: An Approach for Analytical Projects (Energy Theft).
  
  Please find the recording and presentation deck for this Community Conversation in the library. If you haven’t taken our post-meeting evaluation, please take a minute and complete it at the following link: https://www.surveymonkey.com/r/UAIComm2022

  We look forward to seeing you online next month for the next Customer Analytics Community Conversation which takes place Tuesday, February 8th at 11:00 AM CT. During this Community Conversation we’ll be joined by Community Sponsor Jeff Yankley, Director of Customer Intellegence and Analytics at Consumers Energy, who will be leading a discussion around, “Next Best Offer.”  We’ll have more information on this session soon. To stay up-to-date with this session and each of our future community conversations be sure to visit our Events Calendar.

  Keep reading for a few announcements!

  1. Utility Analytics 101 Training – Register Today for 2022 
     1. Website URL: https://training.utilityanalytics.com/
     2. UAI has partnered with The University of Oklahoma, Data Science and Analytics Institute to develop and deliver training and certification in analytics topics in the utilities sector. We could not be more excited to bring this new offering to the industry!
     3. Register for public classroom, virtual classroom and private group training options.
     4. The training will provide a Certificate of Participation and Completion and Continuing Education Units (CEUs) through the University of Oklahoma.
  2. Speak During a Future Community Conversation!
     1. All of our members have a different story to tell which is what makes the UAI Community great! Share what projects you’re working on at your utility by being a speaker during a future community conversation.
     2. Proposal Link: https://uaievents.wufoo.com/forms/x1ei9mtx17zuq9w/
     3. Remember, you don’t have to be at the end of your journey to share …sharing along the way is a valuable part of the process and could ultimately help you make adjustments and improvements. 
  3. Understanding and Operationalizing Artificial Intellegence Survey
     • Survey Link: https://www.research.net/r/GNYBLBB 
     • We have launched a new survey to understand how utilities are currently using artificial intelligence and the main challenges to operationalizing it. The survey inquires about AI use cases, data strategies, technology strategies, data ethics and governance strategies, and organizational culture.
     • If you have an understanding of your utility’s approach to these initiatives, please take this 5-minute survey! If you are not the right person for this survey, please forward the link to a colleague who is familiar with these initiatives. 
     • We hope to deliver the results to our members in the form of a report by the end of the year, so help us out and take the survey!

  Again please find the recording and presentation deck for this Community Conversation in the library.

  ——————————
  Kevin Praet
  Membership Coordinator
  Utility Analytics Institute (UAI)
  Boulder CO
  315-440-3033
  ——————————

  Kevin Praet (Adm) replied 2 years, 10 months ago 1 Member · 0 Replies
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