Customer Analytics Community
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Recording for January 2023 Community Conversation + Next Month’s Details + Announcements
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Recording for January 2023 Community Conversation + Next Month’s Details + Announcements
Hello Customer Analytics Community Members,
Thanks for attending the January 10, 2023 Customer Analytics Community Conversation! For those unable to attend, Happy New Year! We missed you and look forward to seeing you online next month. During this Community Conversation, we were joined by the following members from Con Edison who led a discussion around, “People Of New York, and the Quest for Meaningful Customer Segmentation:”
– Mark Van Name, Section Manager of Customer Analytics (Con Edison)
– Nick Walker, Program Manager, Customer Analytics (Con Edison)
– Mike Maser, Senior Specialist, Customer Experience Metrics (Con Edison)
– Sho Ohata, Data Scientist (Con Edison)
– Claudia Hernandez, Scrum Master / Change Management Lead (Con Edison)Con Edison’s Customer Data Analytics Program recently won our 2022 Best Innovative Utility Analytics Team Award and we want to send an extra congratulations their way! You can learn more about the Con Edison Team, as well our other 2022 Award Winners, in our post HERE.
Please find the recording and presentation deck for this Community Conversation in the library. If you haven’t taken our post-meeting evaluation, please take a minute and complete it at the following link (QR code also available): https://www.menti.com/al7smpfgwyp2
We look forward to seeing you online next month for the next Customer Analytics Community Conversation which takes place Tuesday, February 14th at 11:00 AM CT. During this Community Conversation, we’ll be joined by Jorge Barraza, Data Scientist, Analysis and Revenue Protection (Salt River Project) and Dragos Cotruta, Data Analytics Strategies Advisor (Hydro Quebec) who will be leading two mini presentations around the topic, “The Process for Performing Exploratory Analysis for Theft, Revenue Loss, Revenue Protection.” More information on this session will be provided soon. To stay up-to-date with this session and each of our future community conversations be sure to visit our Events Calendar.
Keep reading for a few quick announcements!-
- Join us at UA Summit 2023
- UA Summit 2023 will be an all-new collaborative experience of exchanging ideas and sharing knowledge for data and analytics professionals in the utilities industry. We’re developing an immersive program made up of discussion forums and roundtables that will be led by industry subject matter experts who will set the stage by sharing their strategies and experiences, then turn the conversation over to the attendees by asking thought provoking questions aimed at finding new approaches, solutions and perspectives.
- Dates: April 4 – 6 (2023)
- Location: Kansas City, MO
- Host Utility: Evergy
- Website URL: https://www.utilityanalyticssummit.com/2023/2676156
- Utility Analytics Training – Register Today for 2023!
- Website URL: https://training.utilityanalytics.com/
- UAI offers several training delivery options that help professionals improve skills from traditional public instructor-led classroom, which provides group learning experiences, to fully immersive training at home or in the office via our virtual classroom offering. UAI even provides private group training, so we could train your entire team at one time.
- Register today for 101 courses, 201 courses, and our one day Modernizing Data Governance for Utility Companies course.
- Algorithm Alley – Brand New Data Science Resource on UAI Connect!
- Algorithm Alley is designed to help members share and collaborate on various forms of code, a resource heavily designed for our growing data science audience.
- Currently divided into four categories (Data Engineering, Data Visualization, Machine Learning Algorithms, and Programming) members will have the option of perusing through different entries while also being able to upload their own content. Furthermore, members can like/upvote certain entries and interact publicly or privately with each author.
- Algorthm Alley is only available to UAI Utility Members.
- Algorithm Alley Link: https://connect.utilityanalytics.com/collaborate/algorithm-alley
- Contribute a High Value Use Case for our Upcoming Repository
- The high value analytics use case form is for collecting information about planned, underway, or complete high value analytics use cases.
- The Executive Advisory Council (EAC) request the collection of these use cases each year. The collected information is for UAI member UTILITY COMPANY representatives ONLY.
Submission Link: https://www.surveymonkey.com/r/CY8NMV
- Speak During a Future Community Conversation!
- All of our members have a different story to tell which is what makes the UAI Community great! Share what projects you’re working on at your utility by being a speaker during a future community conversation.
- Proposal Link: https://uaievents.wufoo.com/forms/x1ei9mtx17zuq9w/
- Remember, you don’t have to be at the end of your journey to share …sharing along the way is a valuable part of the process and could ultimately help you make adjustments and improvements.
- Join us at UA Summit 2023
Again please find the recording and presentation deck for this Community Conversation in the library.——————————
Kevin Praet
Membership Coordinator
Utility Analytics Institute (UAI)
Boulder CO
315-440-3033
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