Customer Analytics Community
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Recording for May 2023 Community Conversation + Next Month’s Details + Announcements
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Recording for May 2023 Community Conversation + Next Month’s Details + Announcements
Hello Customer Analytics Community Members,
Thanks for attending the May 16, 2023 Customer Analytics Community Conversation! For those unable to attend, we missed you and look forward to seeing you online next month. During this Community Conversation we were joined by Jeremy Cappello, Principal Marketing Specialist, Small Business Energy Efficiency at DTE Energy who led a discussion around, “Data-driven customer engagement for SMB Energy Efficiency.”
Please find a recording and presentation deck for this community conversation in the library. If you haven’t taken our post-meeting evaluation, please take a minute and complete it at the following link: https://www.menti.com/alf2ax766irr
Keep reading for a few quick announcements!
1.) Next Community Conversation: June 13, 2023 at 11:00 AM CT
– Presentation with Q&A and open discussion around the following topic: “NPS Prediction and Segmentation”
– Speaker: Andre Adehossi, Business Analytics Manager, Customer Analytics (Entergy)
– More information on this session will be provided soon. To stay up-to-date with this session and each of our future community conversations be sure to visit our Events Calendar.
2.) Utility Analytics Training – Register Today (Virtual and In-Person) for 2023!
– Website URL: https://training.utilityanalytics.com/
– UAI offers several training delivery options that help professionals improve skills from traditional public instructor-led classroom, which provides group learning experiences, to fully immersive training at home or in the office via our virtual classroom offering. UAI even provides private group training, so we could train your entire team at one time.
– Email Leslie Cook at lcook@utilityanalytics.com if you have any questions around UAI Training
3.) Submit your Nominations for the 2023 UAI Excellence Awards
– Link to awards portal: https://utilityanalytics.com/awards/
– Deadline to Submit: June 30, 2023
– Validation feels pretty good, and acknowledgement and celebration go a long way toward keeping employees satisfied, teams performing at a high level, and leadership engaged. Get the recognition you deserve with a UAI Excellence Award!
– UAI honors the best in the utility analytics profession, recognizing the individuals, teams, and organizations that have achieved and maintained excellence through innovation.
– Don’t wait to submit your nominations! Reach out to Kevin Praet at kpraet@utilityanalytics.com if you have any questions or need assistance.
4.) Algorithm Alley – Brand New *UTILITY ONLY Resource on UAI Connect!
– Algorithm Alley Link: https://connect.utilityanalytics.com/collaborate/algorithm-alley
– Algorithm Alley is designed to help members share and collaborate on various forms of code, a resource heavily designed for our growing data science audience.– Currently divided into four categories (Data Engineering, Data Visualization, Machine Learning Algorithms, and Programming) members will have the option of perusing through different entries while also being able to upload their own content. Furthermore, members can like/upvote certain entries and interact publicly or privately with each author.
5.) Join us at UA Week 2023 in Orlando, FL!
– Website: https://www.utilityanalyticsweek.com/2023
– Dates: October 31 – November 2– Location: Orlando, FL at Loews Potrofino Bay Hotel at Universal Orlando Resort
– Utility Analytics Week is an annual conference that demonstrates how utilities can leverage analytics to gain new insights and solve business challenges. Attendees network with industry peers, share ideas, and leave empowered to utilize analytics to increase value across their organization.
6.) Contribute a High Value Use Case for our Upcoming Repository
– Submission Link: https://www.surveymonkey.com/r/CY8NMV– The high value analytics use case form is for collecting information about planned, underway, or complete high value analytics use cases.
– The Executive Advisory Council (EAC) requests the collection of these use cases each year. The collected information is for UAI member utility company representatives only.
7.) Speak During a Future Community Conversation!– Proposal Link: https://uaievents.wufoo.com/forms/x1ei9mtx17zuq9w/
– All of our members have a different story to tell which is what makes the UAI Community great! Share what projects you’re working on at your utility by being a speaker during a future community conversation.
– Remember, you don’t have to be at the end of your journey to share …sharing along the way is a valuable part of the process and could ultimately help you make adjustments and improvements.
Again please find the recording and presentation deck for this Community Conversation in the library.
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Kevin Praet
Membership Coordinator
Utility Analytics Institute (UAI)
Boulder CO
315-440-3033
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2 Replies
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Kevin,
Both of the conversations today showed platforms that could be very useful to our organization. Is any of the code from these platforms going to be included in Algorithm Ally?
Thank you,
Christin
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Original Message:
Sent: 5/16/2023 1:01:00 PM
From: Kevin Praet
Subject: Post-Meeting Evaluation for May 16, 2023Hello Customer Analytics Community Members,
Thanks for attending today’s discussion on “Data-Driven Customer Engagement for SMB Energy Efficiency.” Continuous improvement is an important goal for us in everything we do at UAI, so your feedback on today’s call is very important. Your feedback will tell us how we did, provide ideas for continuous improvement efforts, and will even provide you an opportunity to submit topics suggestions for future Customer Analytics Community Conversations.
Please take the post-meeting evaluation at the following link: https://www.menti.com/alf2ax766irrI will be uploading a link to today’s slide deck and recording soon. Please reach out to me if you have any questions or need anything.
Thanks!
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Kevin Praet
Membership Coordinator
Utility Analytics Institute (UAI)
Boulder CO
315-440-3033
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Hey @Christin this is an excellent point! Let me reach out to our presenters and see if they would be willing to share any complimentary material through Algorithm Alley.
Thanks again!
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Kevin Praet
Membership Coordinator
Utility Analytics Institute (UAI)
Boulder CO
315-440-3033
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Original Message:
Sent: 05-16-2023 15:31
From: Christin Caceres
Subject: Post-Meeting Evaluation for May 16, 2023Kevin,
Both of the conversations today showed platforms that could be very useful to our organization. Is any of the code from these platforms going to be included in Algorithm Ally?
Thank you,
Christin
Original Message:
Sent: 5/16/2023 1:01:00 PM
From: Kevin Praet
Subject: Post-Meeting Evaluation for May 16, 2023Hello Customer Analytics Community Members,
Thanks for attending today’s discussion on “Data-Driven Customer Engagement for SMB Energy Efficiency.” Continuous improvement is an important goal for us in everything we do at UAI, so your feedback on today’s call is very important. Your feedback will tell us how we did, provide ideas for continuous improvement efforts, and will even provide you an opportunity to submit topics suggestions for future Customer Analytics Community Conversations.
Please take the post-meeting evaluation at the following link: https://www.menti.com/alf2ax766irrI will be uploading a link to today’s slide deck and recording soon. Please reach out to me if you have any questions or need anything.
Thanks!
——————————
Kevin Praet
Membership Coordinator
Utility Analytics Institute (UAI)
Boulder CO
315-440-3033
——————————
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